We have seen dramatic changes in personal transportation in last few years. Primary credit goes to the mobile app based taxi and car hailing system. Take the example of the Uber app which has changed the personal transportation industry at the structural level. Individuals need in cabs use the app of Uber and book taxi. Uber app and other similar companies have made the booking of taxies possible from smartphones. So what makes the cab app a good and useful app. Here are the top benefits of a cab app for both customers and drivers.
Benefits for customers or passengers
Benefits of cab app solutions for your taxi business are uncountable. Take the example customers. You need more and more customers to stay ahead in the market. A mobile app arranges limitless customers. And how does it make sense? No one likes to chase down a taxi on a metropolis street or pray the god that a taxi to miraculously pass by his or her location. But unwillingly they do it and do it daily. With an app provided to customers, you allow them to book a taxi and get to it without the delay of even a single minute.
Here location feature plays an important role. The app asks users to share the location before booking the cab and at your end, you can allot nearest cab available in customer location. You save money and customers get the cab on right time. With location enabled app, passenger can also track the cab right from its booking.
A taxi app may heave features of linking credit card so that customers will not need to carry cash changes in hand. With this feature, customer can simply walk out the cab and payment will be automatically made. For receipt purpose, an acknowledgment can be sent either in the app at customer end or his/her registered email ID.
You can also discover who is best and who is worst driver in your fleet because the app can be added with a feature that allows passengers to rate drivers. Consistently low rating will allow you either issue warning to bad drivers or out them from your fleet.
Benefits for drivers or chauffeurs
Another important benefit of an e-hailing app is safety for drivers. Because the app may have cash-less transaction, drivers need not to carry sizable cash or worry about unpaid fares. The fares are automatically billed to customer credit card thus drivers do not require to involve in money transactions. This keeps drivers safe any sort of road robbery.
Any company in passenger transportation now cannot survive without a mobile app, especially if competitors have already occupied one. An app for a cab company is as beneficial as for passengers and cab drivers.
As an expert mobile application development company, we are able to provide assistance and solutions for taxi business with no limits of time and place. Talk To US