The role of Indian IT sector in government’s initiative – Digital India.

Launched by Government of India, the Digital India Program is nowadays catching eyes of everyone; even Google, the search engine giant, has showed interests in this government initiative. Google’s Chief Internet Evangelist Vinton Cerf discussed ways to increase internet penetration in the India in an event organized by Federation of Indian Chambers of Commerce and Industry (FICCI).

Digital India is all about digitizing several government departments and their procedures as well as transforming India into a digitally empowered nation. The whole program, covering several projects, is worth over Rs 1 lakh crore. Also, it concentrates on the concept of paperless office that brings routine interaction of consumers with various government authorities online. Here is an interactive presentation helping you understand the  whole concept of paperless office. Also, the more we adopt this concept, the more we contribute to green environment.

But even if government is investing huge money in digitizing all its procedures as well as turning the concept of paperless office into reality, it’s hard to implement any system without the involvement of private companies, particularly Indian IT companies. Of course they will also need basic infrastructure from government. Indian IT companies have to play major role in digitizing India and making this government ambitious project successful.

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 Government mentioned nine pillars of Digital India Program, They are as follows:

digital india nine pillers

eGovernance and eKranti are two major areas where Indian software development companies are going to contribute a lot of portion of their world-class skills and expertise in implementing various IT projects under the umbrella of Digital India Program.
eGovernance – it’s aimed at reforming government through technology, and it covers following:

  • Digitizing business processes of government to improve transactions, simplifying them as well as reducing the lengthiness of procedures.
  • Creating interface between departments and building online application submission and tracking systems.
  • Building and using online repository for school certificate, voter ID cards, etc
  • Integrating UIDAI , Payment Gateway, Mobile Platform  and EDI to various systems
  • Digitizing databases and information, automating workflow inside government departments and implementing IT to respond, analyze  data for identifying and resolving persistent problems.

eKranti – it’s aimed at electronic delivery of services, and it covers following:

  • Improving and implementing internet based educational infrastructure across schools.
  • Digitizing health services, consultancy, record, patient information and supply of medicine.
  • Implementing technology for farmers so that they can access real time price information, order inputs and make financial transaction online.
  • Promoting mobile based emergency services.
  • Implementing technology and systems for financial inclusions like mobile banking, micro-ATM program and CSCs / Post offices.
  • Implementing, improving and inclusion of technology for justice, cyber security, and planning.

Another major part of Digital India program is Universal Access of Mobile Connectivity that covers connecting villages to mobile services and network as well as increasing network penetration through the ongoing program.
Indeed it’s an area where Indian software developers, particularly mobile application developers will need to come at forefront and help government in bringing various systems, platforms and procedures to mobile devices.

Vivek Verma

Author: Vivek Verma


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